CONTRACTUAL CONDITIONS FOR EXHIBITION STAND INSTALLATIONS
 

GENERAL TERMS AND CONDITIONS – ANNEX C

1. Scope of Application.
   These general terms and conditions apply to all our offers, supplies, and services towards the client and prevail over any general conditions of the client unless expressly accepted in writing by us.

2. Contract Conclusion.
   Offer documents contain only approximate values unless otherwise specified in the contract. Minor tolerances are accepted if necessary for technical or production reasons, provided they do not reduce the quality or functionality of the work. Client acceptance of the contract, including bank details and tax information, must be sent at least 20 working days before the event start, together with the first deposit. If the deposit is not paid, the contract is void and the supply is not guaranteed. If payment is not made within 20 days of official assembly start, supply is not mandatory. Late confirmations incur a 10% surcharge on the total amount.

3. Subject of the Contract.
   The contract concerns the rental of a stand designed, prepared, transported, assembled, and disassembled at the fair, with materials and elements provided by the INSTALLER company, which remains the owner.

4. Prices, Payment, and Resolutive Clause.
   The price is a lump sum covering all services and invoiced for each event. Payment must be made within the contract deadlines. Prices in offers are non-binding and may be revoked until the final contract signing. Prices exclude VAT applicable at signing and costs for packaging, transport, insurance unless otherwise specified. An express resolutive clause states that the contract is void if the deposit is unpaid and supply is not mandatory if payment deadlines are missed.

5. Contract Termination Clause.
   If payment is not made within 20 days after the due date or partially, the INSTALLER company may terminate the contract, retaining any payments made as compensation and demanding full payment. The INSTALLER may also demand full payment while retaining any deposit. In case of risks like client bankruptcy proceedings, the INSTALLER may dismantle the stand and charge all related costs to the client. The client must also pay late payment interests, bank fees, and unpaid amounts.

6. Client’s Obligations.
   The client is responsible for the custody of the entire structure, materials, and equipment provided by the INSTALLER until full disassembly. The client must use the structure with utmost care and maintenance and respect confidentiality of documents and designs, as intellectual property remains with the INSTALLER.

7. Contractor’s Obligations.
   The contractor must personally oversee the works or appoint a responsible person, ensuring conformity to the project and compliance with quality and execution regulations. The contractor must perform the contract expertly and according to safety laws. Safety responsibility lies with the client as per law D.L. 81/2008.

8. Client Withdrawal.
   The client may unilaterally withdraw even before work begins. For a single event contract, the client must pay the full agreed amount unless greater damages exist. For contracts covering multiple events, withdrawal must be notified 120 days prior to the first event by registered letter. The client must pay 50% of the amount for each event withdrawn unless greater damages exist. Withdrawal must be in writing. In case of event cancellation or postponement due to force majeure, the client must cover incurred expenses up to that moment.

9. Transport of Client Materials by External Carriers.
   If the client requests the installer to organize transport of their materials via external carriers, the client must have insurance covering theft, fire, and damage during the period from pickup to return. The installer is responsible only within legal limits for loss or damage. The client pays transport costs plus 10% for logistics and related fees, including storage.

10. Work Deadline, Stand Delivery, and Dismantling.
    The stand is delivered the day before the event start. Different delivery times are subject to separate written requests and evaluation. The installer is not liable for delays caused by the client or their staff. The client must accept the stand the day before opening. Delivery and any defects must be documented and signed by both parties. If the client does not attend, delivery is considered accepted, and no defects may be contested.

11. Disputes.
    Disputes must be reported in writing by registered letter with return receipt and emailed within 24 hours of stand delivery. The client cannot delay or avoid obligations, even if not having taken possession. The installer is not responsible for client claims including loss of profit or reputation related to the event. The installer is not liable for weather-related damage to external structures that impair stand use. Temporary structures have limited resistance; water infiltration is not grounds for complaint.

12. Jurisdiction.
    Exclusive jurisdiction for disputes from this contract lies with the court of the INSTALLER’s registered office.

13. Image Rights.
    The client consents to the use of images or photos of the designed or realized stand for commercial and marketing purposes without prior approval.

MATERIAL RESPONSIBILITY OF THE EXHIBITOR:
By accepting the contract, the client releases the INSTALLER from liability for exhibited or owned materials present in the stand, which must be managed by the exhibitor. If the exhibitor delegates management to the INSTALLER, the latter is exempt from liability for loss, damage, or theft. The exhibitor must promptly remove materials after the event by the evening or by 8:00 am the following day to allow dismantling. Presence of materials during dismantling absolves the INSTALLER from responsibility for losses or thefts and delays due to materials obstructing dismantling.

PROVISION TO THE EXHIBITOR:
The INSTALLER will complete and deliver the stand the day before the event starts. If the client does not attend, delivery is considered accepted. Assembly and disassembly require six and three days respectively; if official fair times are insufficient, the client must request early permissions and inform the INSTALLER in advance. Dismantling will be done per fair regulations, and the client must follow instructions for retrieving their materials.

TRANSPORT AND LOGISTICS:
Transport cost is included in the stand rental price, as well as logistics and loading/unloading. Transport of client materials can be organized as groupage with the stand, delivered to the installer’s premises, but is not included in the offer and will be quoted separately. Client materials travel uninsured and remain at risk of theft or damage during assembly. The installer is not liable, and the exhibitor waives claims. For added security, storage or night guard services can be booked at additional cost.

GRAPHIC PRODUCTION:
Clients must provide all graphic files in appropriate formats and resolutions at least 15 days before assembly, ready for printing as specified. Non-compliant file preparation or manipulation will be charged at €55/hour. Graphics produced are disposable; no rights are retained after dismantling. Adhesive vinyl lettering may not adhere well due to paint and glue issues; repairs are not included. If clients install graphics themselves, they must avoid damaging materials and install after stand completion. Installer installation support costs €65/hour and installer is not liable for damage during handling.